AI and Workflow Automation, Perfect Together

My business is focused on helping small businesses and start ups succeed by leveraging technology. The combination of AI and Workflow Automation is a great way to level the playing field. Did you know that enterprise customers spent over $4.6 billion dollars on generative AI applications in 2024? So how can you compete? By combining two technologies, workflow automation and AI, you can reap many of the same benefits big corporations gaining from their efforts.

Workflow automation tools have been around for some time now, the most popular being Zapier, but there are many others such as n8n, Make/Integromat, Power Automate, and Workato. They use APIs to integrate and pass information from one platform to another. This allows you to automate processes that you may be doing by hand or add new functionality. Ultimately it helps you do more with less which is a huge value to your business. Simple automations are great and a real time saver, but AI takes workflow automation to a whole new level. Now you can not only automate tasks but add intelligence all along the way. So if someone submits a support ticket you can have AI analyze it and route it to the right person, at the same time AI can write a thoughtful response and email it back. It might also be able to answer the question without any human intervention. This is just the tip of the iceberg, you integrate AI to all sorts of things like scoring leads, transcribing and summarizing audio and video files, translating text and many others. There are endless possibilities, and they can be as specific and unique as your business.

Are you ready to start automating more of your business? If you feel like you need some help, connect with me here on LinkedIn, we can schedule some time to talk about your opportunities for automation.  The time is now to take advantage of these two technologies to make your life easier.